PAYMENT POLICY

You can apply coupons to your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total. Please note that if you do not click “apply” before continue checkout, your order total will not reflect coupon.

Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at support@jaxdonart.com as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.

Once your payment has been received, we will send you a notification email to inform you about the order. You can also visit jaxdonart.com and log into your customer account to check the order status at any time. If Jaxdonart has received payment, the order status will show "Processing".

For your protection, your order is being processed by Jaxdonart's payment verification team, this is a standard procedure to make sure all transactions made on Jaxdonart are authorized and your future purchases will be processed in top priority.